Retail sound and vision should support the sale, not compete with it. We plan speaker positions so music is even across the floor and softer near the tills, then add screens where they will actually be seen. Whether you trade in Fremlin Walk in Maidstone, Royal Victoria Place in Tunbridge Wells or near Bluewater, we work around deliveries, shop-fit schedules and centre management rules.
What We Cover:
Retail AV is part of our commercial AV installation work across Kent. For screens in windows and on walls, see our shop display screen installation in Kent, and if you want music control across several rooms or a flat above the shop, our multi-room sound systems in Kent follow the same approach.
Well-planned sound and screens help set the mood of a shop and keep staff focused on customers.
Shop owners want an installer who turns up prepared, works cleanly and leaves a system staff can run.
Walk us round your store and we will send a free retail AV installation quote built around your layout. Opening a branch elsewhere? We also carry out retail AV installation in Surrey and retail AV installation in Essex.
Call us on: 0208 0895 905
Email us at: enquiries@dppsmarthomes.co.uk
Retail AV means the background music, screens, speakers and controls a shop uses to shape the customer experience. DPP Smart Homes installs retail AV in Kent for independent stores and multi-site retailers, planning speaker zones and screen positions around how customers move through the shop.
Yes. DPP Smart Homes installs retail AV throughout Kent, including shops in and around Bluewater, Canterbury, Maidstone, Tunbridge Wells, Broadstairs, Margate, Ramsgate and Tenterden. For units inside shopping centres, we work within the centre’s contractor rules and access times.
The cost depends on the floor area, number of speaker zones, number and size of screens, ceiling type and whether new power is needed. DPP Smart Homes offers Kent retailers a free consultation and an itemised quote, so there are no surprises once work starts.
DPP Smart Homes can discuss scheduling retail AV installation in Kent before opening, after closing or around your shop-fit programme. We plan the noisy and dusty jobs for when customers are not there and leave the shop floor clean at the end of each visit.
In most cases, yes. Shops that play recorded music to customers or staff usually need TheMusicLicence, the joint licence from PPL PRS covering both recordings and compositions. DPP Smart Homes installs the retail sound system in Kent, and you arrange the licence directly with PPL PRS.
Shop CCTV that captures identifiable people is covered by UK GDPR, and the ICO’s video surveillance guidance expects it to be necessary and proportionate, with clear signage and a retention policy. DPP Smart Homes installs CCTV for Kent retailers and helps position cameras to cover the shop without overreaching.
Under the Equality Act 2010, businesses must make reasonable adjustments for disabled customers, and a counter hearing loop is a common way to help people who use hearing aids. Loop systems should meet BS EN IEC 60118-4. DPP Smart Homes can discuss counter loops when planning retail AV in Kent.
Yes. DPP Smart Homes sets up zoned retail audio in Kent, so the shop floor, fitting rooms, café area or stockroom each have their own volume. Staff can adjust one area without affecting the rest, and we can set upper limits to stop it getting too loud.
Yes. DPP Smart Homes can install retail audio in Kent that staff control from an app, a wall panel or both. We usually recommend a simple wall control as the main option, because it is always in the same place and does not depend on someone’s personal phone.
Yes. For retailers with more than one branch in Kent, DPP Smart Homes can specify the same speakers, screens and controls in each store. That keeps the customer experience consistent and makes life easier for staff who move between branches.
